Privacy Policy

This policy explains what FleetGrid LLC ("FleetGrid", "we", "us") collects when you use the FleetGrid website, service and text messages, what we do with it, and the choices you have.

1. What we collect

• Your mobile number, used to sign you in with a one-time code and, if you are a driver who opted in, to text you shift offers.
• Your qualification card (drivers): your name, ZIP code, how far you will travel, CDL class, years of experience, driving record, TWIC and medical card status, endorsements, transmission, equipment, and any optional answers you add on your profile (W-2 or 1099, kind of driving, Clearinghouse registration, availability, certifications, a short description). Your city, state and map coordinates are looked up from your ZIP code; you do not type them.
• Clearinghouse and SAP self-report (drivers, optional): drivers may self-report their Clearinghouse and SAP status. We store only a yes or no answer and the date, not any violation details. A driver can withdraw it from their profile, which deletes it. It is not shown to carriers.
• Documents you upload (drivers): photos or PDFs of your CDL, medical card and other papers.
• Company details (carriers): company name, contact name, billing email, USDOT and MC numbers if given, and yard address. Payments are handled by our payment provider; we do not store card numbers.
• Consent records: the exact text you agreed to, the version, your number and the time, for text-message consent and for the Terms.
• How you found us: we record how you found FleetGrid, such as a flyer, ad or website link, to improve our outreach. The link you arrived by and the page you landed on are kept in a cookie for 30 days and saved with your profile when you sign up. Drivers may also tell us where they heard of FleetGrid; the question is optional.
• Technical data: server logs with your IP address and browser, and three cookies: one that keeps you signed in, one that remembers light or dark mode, and the 30-day one above that remembers how you found us. When you scan one of our flyers, we count the scan with a one-way hash of your address, never the address itself. The site also loads the Google Ads tag, which sets Google's cookies so we can tell whether an ad brought you here and whether you signed up. Page counts come from Vercel Analytics, which sets no cookie. We use no other advertising or analytics trackers.

2. How we use it

• To sign you in and keep your account secure.
• To build the directory: showing driver cards to subscribed carriers.
• To send shift offers and related texts to drivers who opted in.
• To review new profiles and keep the directory accurate.
• To bill carriers and keep accounting records.
• To answer support requests and to meet legal obligations.

3. Who can see your information

• Carriers with an active subscription can see a driver's qualification card and, when reviewing that driver for a shift, the documents the driver uploaded. Your phone number is shared only with the carrier whose shift you book, when you reply YES. When you book a shift, we share your name and phone number with the company that posted it, only so they can arrange that shift. We never sell or share your number or text consent for marketing.
• FleetGrid staff can see accounts, cards and documents to review profiles and give support.
• Service providers that run the service for us: Supabase (database, sign-in and file storage), Vercel (hosting), Twilio (text messages), Stripe (carrier payments), Google (ad measurement) and Vercel Analytics (page counts without cookies). They may only use your data to provide their service to us.
• Legal requests: we may disclose information when the law requires it or to protect the safety of our users.

We do not sell your personal information, and we do not share your phone number with third parties for their own marketing. Text-message consent and opt-in information is never shared with anyone for marketing.

All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

4. Text messages

Drivers opt in to shift offers by checking a box during sign-up. Reply STOP to any message to stop, START to begin again and HELP for help. Login codes are sent to everyone who signs in. The program terms are in the SMS Terms.

5. How long we keep it

We keep your account, card and documents while your account exists. When you delete your account, they are removed for good. We keep a record of text-message consent and opt-outs, including the phone number and time, as US texting rules require, even after an account is deleted, along with billing records and anything else the law requires us to keep.

6. Security

Data travels over encrypted connections and is stored with per-user access rules, so an account can only read and change its own data. Documents are kept in private storage and opened only through short-lived links. No system is perfectly secure; tell us at once if you think your account has been misused.

7. Your choices

• Change any answer on your card from your profile page at any time.
• Remove a document from the Documents page.
• Stop shift texts by replying STOP.
• Delete your account from your profile page.
• Ask us what we hold about you, or to correct it, at the address below.

8. Children

The service is for adults 18 and older. We do not knowingly collect data from children.

9. Data sources

ZIP code, city and state data comes from GeoNames, used under the Creative Commons Attribution 4.0 license. It is stored on our servers and is never sent to a third party.

10. Changes

We may update this policy. The date at the top shows the current version, and we will tell you in the app when a change matters.

11. Contact